Hi I have a question regarding SWO SaaS email alerts. I enabled APM monitoring on my company's Internet Banking web application. This monitoring is great, but I want to do more. When I configured the email alert I managed to include the transaction name in email alerts by grouping the alert data by sw.transaction.
I noticed there are several spans under a transaction I wanted to know if it is possible to include the span name too? There are about more than 30 spans under some transactions, but I want to include the parent span (The span that takes up 100% of trace duration).
The span attribute does exist under traces as sw.span_name, but it does not exist as an attribute under alert configuration. This is just to help identify the issue on a granular level since it is a crucial customer facing application.
