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New Poller Data Source - Transform Multiple Values

I am trying to create a new poller to query the disk status on Synology NAS devices. I can query the OID, but it returns a table, and I'm unable to go forward without a transform. Can anyone tell me how to make this work? This is all new to me.

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custom poller values

Accepted answers

Lofstrand

Can it be that you are creating a poller from the web-gui? A "Custom Poller"? You need to create a "Universal Device Poller", UnDP, here. (yes, the names are a bit confusing). The tool to create these are available if you log in to one of your pollers.

Can it be that you have four disks there? So you get one row per disk.

Here you can see that you can either ask for "Get Table", that will give you what you see in your list, all the disks. Or use "Get Next" and add one more number to your OID, like 1.3.6.1.4.1.6574.2.1.1.5.1. That last number tells what row in that table to get. But I would suggest get table as you will get all the disks.

Then you can choose "enumeration" as format. There you can say that 1=Normal etc. Like I did above.

Here you can read more about UnDP's https://documentation.solarwinds.com/en/success_center/npm/content/core-monitoring-mibs-with-universal-device-pollers-sw548.htm

All comments

Lofstrand

Can it be that you have four disks there? So you get one row per disk.

Then you can choose "enumeration" as format. There you can say that 1=Normal etc. Like I did above.

Here you can read more about UnDP's https://documentation.solarwinds.com/en/success_center/npm/content/core-monitoring-mibs-with-universal-device-pollers-sw548.htm

jduehmig

By George I think you've nailed it. Thank you very much for the detailed response. I'll go down this road and see how far I get.

Thanks,
Joe

jduehmig

Lofstrand, progress has been made. I've created the new Universal Device Poller, and it successfully grabs the data from the OID. But now I can't find a way to add it to a dashboard or view. When I try to preview the new poller in UDP app, it get a "Error loading web page" and "the system cannot find the file specified" error. When I try to create a widget, I'm not finding the new poller as an option to add. The answers I'm finding in a search aren't helping. Can you point me in the right direction?

Thanks,
Joe

Lofstrand

Great to hear you made some progress!

UDP app, I am assuming you mean the UDT app in solarwinds, user device tracker. It can give those messages, but that is for a completely other thing.

See here for one example on how to add the widgets:

View Universal Device Poller statistics

jduehmig

Hi Lofstrand. Getting back to this. While I was successful in building the new poller and getting data from the devices, I have been completely unsuccessful in adding the poller data to a dashboard. I opened a ticket with support, but they are saying this is "out of support". I would greatly appreciate your insight. This is what I posted to my last tech support message:

In SWQL I am able to find my custom poller in orion.npm.custompollers and find the ID as 87763f0a-a9af-453c-8699-e12cc9cbbde6. But the poller does not show up in orion.npm.custompollerassignment, orion.npm.custompollerstatus, orion.npm.custompollerassignmentonnode, etc. Why would this be the case. The poller is definately assigned to nodes.

jduehmig

Anyone?