Hey THWACKsters! Exciting news, the recordings from our two Virtual SolarWinds User Group (vSWUG) events of 2025 are now live and ready for you to watch anytime. Whether you couldn’t make the live sessions or you’re eager to revisit the expert tips, each presentation is now available in our media gallery, and below.
“Alert Like a Boss” – Alerting Tips and Tricks from the Field
Speaker: @adam.beedell (THWACK MVP), and @ChrystalT SolarWinds Evangelist
Adam dives deep into smarter alerting strategies, including:
- Event-Based vs. Polling-Based Alerting – when to use which
- Avoiding Null Data Pitfalls – stop missing alerts
- Leveraging Custom Properties – add context and streamline workflows
- SWQL Studio & Variables – write powerful, custom alerts
- Beyond the Basics – noise reduction, grouping alerts & showing ROI
Root Cause Analysis (RCA) Rewired: From Chaos to Clarity
Speakers: @m_roberts (THWACK MVP), and @kekline , SolarWinds Evangelist
Watch a real-world scenario unfold as Kevin and Mark troubleshoot a failing e-commerce app using SolarWinds solutions. Topics include:
- Observability in Action – dashboards, AppStack & log data
- The Power of AI/ML – surfacing root causes faster
- Reducing Mean Time to Resolution – smarter data & ticketing integration
- The SquadCast Approach – cross-functional teamwork in action
We’d love to hear from you! Which topics from these sessions would you like to explore more deeply here on THWACK? Drop your thoughts below and let’s keep the learning going together.
