LET SKYNET RUN FREE!
Some issues could be auto-remediated, but business-critical issues need human approval
The right answer: A properly trained model could indeed make autonomous decisions; would not fit for every operational duty.
One big cost behind all this AI is the energy needed by the datacenters. Mitigating this is a significant concern, for multiple reasons.
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If the AI can apply the runbook appropriately given the detected incident - then let it do it. I would rather an automated approach, applied correctly, then let it loose! Too many slow or bad decisions or worse, performing the wrong steps manually in a crisis. Automation will save you... Resistance is futile.
I’d be open to it—with proper guardrails and oversight. Automation is powerful, but accountability is key.
There are pros and cons with AI, choose wisely when it is required.
Necessary approval should be secured for business-critical issues. You don't want to resolve one issue to in turn create a bigger one, and you do not want to restrict the capability of GenAI.