At SolarWinds, improving your experience is always a top priority—and that starts with listening to you. As a valued member of our THWACK community, your input helps shape the way we evolve our products, services, and support. We’re inviting you to participate in our 2025 Customer Experience Survey, open from May 1–30. It only takes about four minutes, and as a thank-you, you’ll receive 1,000 THWACK points for completing it.
Here’s why your feedback is so important:
Guide the future of SolarWinds products and services
Highlight what’s working—and what needs work
Ensure your experience reflects your needs and expectations
Take Survey
Important notes:
If you'd like someone from our team to follow up, just indicate that in your survey response—or reach out directly anytime at customer.experience@solarwinds.com.
Thanks for helping shape the future of SolarWinds.
