IT service management (ITSM) platforms and practices aren’t wired solely for IT. To keep pace with our rapidly evolving workplaces, environments, and technology, it’s crucial to have an ITSM solution capable of accommodating multiple departments. Looking to unify internal service providers, automate business processes, and improve the user experience? This session explores the perceived benefits and value of growing your ITSM investment, paired with examples of how you can accomplish this in SolarWinds® Service Desk.
