Getting a valid alert is a good thing... but you know what they say about too much of a good thing. Taking their experience of over 30 combined years in the field, Chrystal Taylor and Kevin M. Sparenberg take you through some notification ideals and (hopefully) shift some of your expectations. Sending an email alert is “easy,” but rarely is it best. It’s time to take a hard look at your notification methods and think about practical alternatives
With alerts as one of the primary consumption methods of your monitoring infrastructure, it’s no wonder many IT pros who receive alerts don’t always understand the benefits an alternative notification method can offer. They’ve been conditioned to think this was the only choice.
If you’ve ever thought twice whether an alert is the best way to present this information, this session is for you! Chrystal and Kevin show you alternatives to email alerts that you may find better at disseminating the essence of your monitoring than a simple alert. Yes, sometimes an email is the only thing that’ll do, but often it’s better to discuss and investigate other options.
