IF YOU TAKE THIS POLL BEFORE FRIDAY JUNE 9TH OR FROM THE COMMAND CENTER VS. THE MISSION, YOU WILL NOT RECEIVE MISSION CREDIT
Improve NCM firmware upgrade job scalability. The feature technically "works" but is firmly tailored for Cisco devices and makes it a pain to get working for other vendors, secondly it faceplants hard (random failures, timeouts, etc) when trying to push out to even 30 devices, nevermind trying to push it to 100s of devices. In previous jobs we've created similar tools in perl/tcl that would run laps around NCM firmware automation. never too late to fix it.
oh hi perplexed forum member who may say "oh! disgruntled poster, why don't you just write your own firmware upgrade job again?"... well fellow strawman, our organization is FIRMLY against us building in house automation, due to fear of loss of support if said person leaves the org. We are also already paying for this product. so we kind of want it to work.
I am not sure , at this time ".
I am also unsure at this time.
True what you're saying but idk if you've ever tried other tools. I get it though... back in the day we used to use expect scripts to do this.
More native integrations
don't forget the on prem customers...cloud is great until it's not available.
The answer to this inquiry is a bit strange from this constituent. I want to see the cost more efficiently align with small company interests. We do enjoy and enrich our environment based upon the products we are able to afford. However, the cost per unit is not a winning stroke.As a cooperative membership, non-profit business, we do not see the increased pricing structure as one which we can continue to have within our budget. The advancing toolsets are a heavy cost prohibiting our adoption. With limited resources, we are managing the organization with diligence and determination in planning, testing, engineering, documentation, testing, and production life-cycle processes. We do not have deep pocketbooks to invest in a greater breadth of tools. I genuinely would like to not be the author of homebrew automation, but it is unavoidable within our economic/budgetary constraints.
Solarwinds already saves the day. Solarwinds watches those critical services, alerts when they go down and brings them back up. Solarwinds watches disk utilization and issues warnings so we can prevent outages. Solarwinds provides the performance statistics we need when that third party vendor tells us it's our environment is the problem, so we have the information we need to get them to take another look at their code.
Get some new SWAG to choose from in the Thwack shop
Focus on the value to the customer, including quality support, functional free product tiers, and not on sales. From my interactions with SolarWinds over the last 9+ years, it's 90% sales, 10% everything else - if that.
We use Solarwinds for a lot of our monitoring and alerting!
Improve the SCP certification program.
and I agree that we need more and new SWAG to choose from in the Thwack shop
A direct upload script Upload to a specific ip address... Can SW do that?
I'll let you know once I'm at my new employer and can dive into their/our SolarWinds system.
Honestly some of the pricing - the cost for an additional polling engine and the cost for Hybrid Cloud Observability both seem extreme. I have a hard time getting thing approved.
Don't get me wrong, I love SolarWinds. The breadth and depth of their product offerings are superb. It's the costs that are difficult to get approved. As a result, we have to pick and choose very carefully what we monitor, and with what tools, and as a result we have gaps. The tools are great, being able to afford them for our organizations is the biggest problem.
More native integrations and more granular control over user's access. We have some team members that contribute to multiple teams, which require us to use incredibly-specific, one-use-case groups that get lost in the mix. In some cases, we can't build the group because of the need to use multiple device groups, which can't be done by design without the need of building another device group.
Free/Discounted Lab licenses.
More compteitive pricing for SME
thwack.solarwinds.com/.../has-anyone-else-noticed-a-change-in-the-quality-of-support-from-solarwinds
Unsure at this time
Ship swag to more countries :-)
Improve the release notes to make it possible to check whether we are affected by a given bug. Each bug fix should have a hyperlink to a page which lists the symptoms of the bug and any available workarounds. Maintain the release notes of older versions to include all known issues as they're discovered.
Or not permissible in your environment
Send me another employee so that I can attempt to utilize all the features in the tools that I already own!
Ditto - new swag in the shop!
Orion maps in HCO
I'm building more elements that encourage the team to look at dashboards throughout the day. This is to encourage proactive attention rather than waiting on alerts.
I'd also like better templating to allow more device types to pull configurations with NCM.
I work for a cloud-based company where our engineering team manages that side, so we mainly use the Service Desk. It would be great to have some more improvements and automation there. Like the option for having a sandbox that you can push to production, an easier way to organize and sort custom fields, additional settings or adjustments in round robin etc.
I agree with Caroll, the ability to push things from SWSD Sandbox to Prod would be extremely helpful! I would also like to see a way to archive request forms that no longer need to be active. Just because the form has been retired at this time doesn't mean it needs to be retired forever. It's nice to be able to refer back to past logic or processes on retired forms, but not so nice that they clutter up the current selection of active or in-progress forms.
A supported API, and more involvement from Dev to this sub-product!
