It might happen, but for now, all the things we monitor are our own, not those of our customers. The opposite could also happen--all IT could be outsourced to another company that would have to monitor/manage our internal systems. It wouldn't be pretty, nor would it come without painful and extended outages.
As a consulting firm we are using N-Central for this. Personally I prefer the Orion products and wonder if this would do what we need.
While most businesses don't have the resources to operate manage network devices with remote monitoring, they just outsource it to a trusted IT service provider. The benefits are, they have access to competitive IT facilities, save costs, time, and they can focus their effort to other business activities.
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