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EOC Webpage error

This just started today. When opening the main homepage for our EOC installation I am reciveing the following error message.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.ArgumentNullException: Value cannot be null.
Parameter name: mapId

Server Error in '/' Application.

Value cannot be null.
Parameter name: mapId

The only changes I've made was that I added 5 new nodes to our Orion server and created the maps on both the Orion server and our EOC server.

Any ideas what this might be?

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Accepted answers

FormerMember

The solution that fixed my particular issue was to run the following script against my EOC database to remove incorrect settings in the database and then restart IIS services.

delete from EOC_Settings

where SettingsXML like '%<Name z:Id="2">Map</Name><Value z:Id="3" xmlns:d3p1="http://www.w3.org/2001/XMLSchema" i:type="d3p1:string"></Value>%'

All comments

martin.kunc

Hi Rolony, can you please open a support case for this issue and if you could post here support case number to speed up the process a bit.

Thank you, Martin

FormerMember

Case # 275080

danielleh

Also, if you wouldn't mind posting back with any solutions support has for you, it is much appreciated!

Thanks,

FormerMember

The solution that fixed my particular issue was to run the following script against my EOC database to remove incorrect settings in the database and then restart IIS services.

delete from EOC_Settings

where SettingsXML like '%<Name z:Id="2">Map</Name><Value z:Id="3" xmlns:d3p1="http://www.w3.org/2001/XMLSchema" i:type="d3p1:string"></Value>%'