WPM recorder playback is slow

Hey all,

I am using WPM Recorder to playback some of recordings. When I play it in the recorder it either pauses for a long time or does not move past step 1-navigate to website. I'm not sure why it is acting this way. Does anyone know whats happening?

This is a basic view of my recording.

Step 1 - Login to webpage
1. Navigate to website
2. Enter username
3. Enter password
4. Click login.

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prawij

Do the WPM recordings playback OK from your playback locations? Or it won't even complete once when doing the initial recording? Have you tried clicking separately on the username and password fields and then Login? Sometimes tabbing doesn't work as you would expect and a direct click is best.

jets162

It plays fine from my playback locations. I tried clicking in the username and password fields, but the player does not input anything.

All it does is load the webpage and doesn't continue to enter the username/password.

prawij

Yeah you won't be able to interact while it's playing back a recording in the recording tool. I was thinking more for the initial recording. But if it's playing Ok at the remote playback location(s) but not via the Recording tool I would open a ticket with support and show them the issue via Webex and see what they suggest.