Log and Event Manager Reports - Not able to connect to Virtual Appliance

Good Morning,

We have Solar Winds log and event analyzer running as an evaluation, I have nodes on the appliance and it is running OK.

However, I cannot get the report manager to connect to the Appliance.

It says it cannot ping it, But it responds to ICMP from the same desktop.

Any advise?

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Accepted answers

MattIggo

Issue was with Windows 7 and not running it as an administrator.

Is this something that can be resolved in the next patch?

Regards,

All comments

MattIggo

Issue was with Windows 7 and not running it as an administrator.

Is this something that can be resolved in the next patch?

Regards,

FormerMember

Unfortunately due to constraints in our upstream provider (Crystal Reports), LEM Reports does have to be both installed and ran as an administrator. We're hoping that in either a future runtime of Crystal Reports or version of LEM Reports, we'll be able to untie from that requirement.

MattIggo

Ok, Many thanks for coming back to me.

Regards,

Matt