Hi, I created a universal device poller for the device I want to monitor (a Siteboss 550 by Asentria) and that was successful, I mean I did get the informations that I was looking for (2 states: Open and Closed, for 8 Contact Closures in an event sensor, that means for each Contact Closure I have a value of open or closed).
I tried to make an alert for this custom poller, using advanced alert manager, but i got nothing notified even if the conditions of the alert are reached. here are the conditions I wrote:
Trigger Alert when allof the following apply
IP Adress is equal to 192.168.100.8
Poller Name is equal to esPointValueStr
RowID is equal to 3.2.1
Value is equal to Closed
In NPM I have this :
contact closure state
| esPointValueStr - Label | esPointValueStr |
|---|
| 3.2.1 | Closed |
| 3.2.2 | Open |
| 3.2.3 | Open |
| 3.2.4 | Open |
| 3.2.5 | Open |
| 3.2.6 | Open |
| 3.2.7 | Open |
| 3.2.8 | Open |
I configured the trigger action as sending me an e-mail and it is working fine, but when i mange things to make the alert happen i get nothing. Is there somthing wrong with the conditions ?
Thanks in advence.
