Why do alerts populate when server is un-managed?

dragoon231

Hello all,

     When a server is un-managed let's say for example, an app owner is updating services on a node and the services are off for planned downtime.  Why do alerts populate?  I don't see a way to not make those populate without creating a rule in each alert.  Honestly, I don't even want to see alerts in this case until work is done, it is re-managed, and then see that there are issues, like the app owner forgot to turn a service back on.  The only thing I can find is in poller settings to uncheck don't perform trigger actions (such as send an email).  Is there a way to just not trigger the alert if server is un-managed?

Thank you in advance for response.

aLTeReGo

The server may be unmanaged, but that doesn't mean the applications monitored on that host are unmanaged. Ensure that you are unmanaging all applications associated with the node and that your alerting trigger conditions aren't written in the format of "not up" rather than "down" etc. since "Unmanaged" is a state that is "not up".