Alert manager has stopped working

bhilgenkamp_botw

Whenever I try to add or modify an alert in Alert Manager > Manage Alerts the Alert Manager crashes. This is the crash info:

Problem signature:

  Problem Event Name:    APPCRASH

  Application Name:    AlertManager.exe

  Application Version:    2014.2.0.0

  Application Timestamp:    53e23e3d

  Fault Module Name:    StackHash_9194

  Fault Module Version:    0.0.0.0

  Fault Module Timestamp:    00000000

  Exception Code:    c000041d

  Exception Offset:    PCH_DB_FROM_SWSubClass+0x00004B1B

  OS Version:    6.2.9200.2.0.0.400.8

  Locale ID:    1033

  Additional Information 1:    9194

  Additional Information 2:    9194685c55713194a81665b1bced5ad0

  Additional Information 3:    d847

  Additional Information 4:    d847805bed463dd62f7a3c33093f37ff

Any tips on how to fix this?

vinay.by

I dont think its an issue with Alert Manager - looks like the issue is restricted to Alert Manager application only, existing alerts would be working as expected. (Alert Manager is working fine but probably your app is crashing)

I saw few similar posts on solarwinds knowledgebase , check them - raise a support case if possible. They might ask you to re-install alert manager app or it could be some new patches on your windows box which caused the crash (just a wild guess though)

What version on NPM are you using ? and on which Windows version has it been installed on?