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FTP Voyager failing to resolve FTP Account

donwa20

I have a new Dell computer with Windows 10 pre installed

When I attempt to log into my ftp account at GoDaddy.com, I get these messages (changed the website name):

STATUS> Resolving host "ftp://examplesite.com"

ERROR> Unable to resolve "ftp://examplesite.com" [11003]

Don't know what error code 11003 is.

The program tries multiple connection attempts and they all fail.

I had no problem connecting to my FTP site from my old Windows 7 PC.

I tried using the IP address instead of the URL and it still failed.

I used the tracert DOS command to make sure my PC could connect to the GoDaddy servers and there were no errors.

I spoke with a GoDaddy customer service representative and they could not get me connected to the FTP site using FTP Voyager.

I'm hoping a future software update will fix this issue.

Does anyone have any ideas that I should try?

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