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Assign a ticket number to an alert or scheduled outage

My idea is to be able to assign incident numbers or change requests to an alert or scheduled outage eg down nodes Etc so that we can track from solar winds if an alert is new or or old or if it's logged and reference it back to our job system

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familyofcrowes

This idea may help facilitate this by adding a custom field that you can then add the ticket number.

http://thwack.solarwinds.com/ideas/3947