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Currently, there's no option to change the VIEW DETAILS path. The VIEW DETAILS or "Call-to-action Button" redirects to the Incident main page "COMMENT" tab. If the approval request then it should take me to the Process tab to approv

aaquino · 2022-03-21T19:05:53+00:00

* Platform --> Task (When clicking on Service request it takes to the "Comment" Tab instead of the Process Tab to approve after I have reviewed the details. 1 Less click. * * Email Notification --> View Approval Request (Same Concept her as above) * * Dashboard (Same Concept her as above) *

aaquino

Platform --> Task (When clicking on Service request it takes to the "Comment" Tab instead of the Process Tab to approve after I have reviewed the details. 1 Less click.
Email Notification --> View Approval Request (Same Concept her as above)
Dashboard (Same Concept her as above)