Please add a manual 'execute alert actions' button on All Active Alerts page and on Active Alert Details page.

bobmarley

I would like to provide the ability to have our NOC review an alert prior to it executing the alert actions such as make a ticket, send and email etc.

For example there may be a scheduled change and we don't want to autogenerate tickets without the message being reviewed first.

bobmarley

For example, the router goes down at a site. The NOC gets several messages at around the same time

-Router down

-Switch xyz down

-Switch abc down

-Access Point abc down

-Access Point gfi down

-Access Point hij down

-Access Point woj down

-Server ABC down

-Server ZYX down

-Workstation drg down

etc...

In this case our NOC would realize that the router down is the root cause and only make a ticket for that device.

It would be nice if a Execute Alert Actions button was available next to the Acknowledge alert button.

I realize it is possible to correlate alert actions but it is impossible in our environment due to the number of equipment closets we support.