Hi Rick,
SW's Pingdom Support Case 01049740:
Request:
Find out if we can disable the Trace Route option on the Pingdom uptime checks when a check is down.
Support Feedback:
Thank you for contacting support!
My name is Charls from the Solarwinds Pingdom Support Team. As of the moment, it is not possible to do with Pingdom.
We have a public forum available here( https://thwack.solarwinds.com/product-forums/pingdom/i/feature-requests ) for feature requests submissions and discussions directly with our product management team.
I'll also tag this as a feature request that will be provided to product management, but use the forum linked above if you want to start a discussion and get feedback directly on feature requests!
Please let us know should you need anything else or have any further questions.
Charls Andrew Hilvano
