Greetings;
I've been doing a fair amount of research trying to figure out a reliable, supportable method for sending Orion advanced alert data to an incident management system using HTTPS.
The requirements for this are relatively simple:
1. Process alert notification as an HTTPS call to an external incident management system; passing substituted values for common NPM and SAM variables.
2. Receive and record a response from the incident management system in the form of an incident ID, and store it where it can be available to the original Orion alert (like in the annotations field or in a variable that can be substituted back into the alert text).
The product documentation suggests that an HTTP POST operation is available for this purpose, but we need to authenticate with the remote incident management system (over the internet) and send our event data via HTTPS if possible.
Wouldn't it be grand if the "Advanced Alert Manager" was advanced enough to perform actions like this without bolting on clunky middleware bits like cURL in order to perform authentication and send in various formats?
Perspiring Minds need to know this is in the works!