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Feature Request- Fix where "Last Seen" is exported correctly in UDT AdHoc reporting

Fix where "Last Seen" is exported correctly in Excel in UDT Ad Hoc reporting

I opened two cases on this and the last one was ended as saying it was not going to be fixed because Ad Hoc reporting was considered "deprecated" We have numerous Departments around campus that need to do IP reconciliations, and because we can't see the "last seen" on export, it is useless to send it to them for this purpose.

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Comments

cnorborg

Sorry, I know UDT pretty well, but you totally confused me as to what you're asking. Can you give examples or a more detailed explanation?

krc85aggie

Unless you are with Solarsinds you will not be able to help. The problem lays in the source code and can not be corrected once installer has been run. Problem will need to be corrected by Solarwinds development team.

krc85aggie

Also,

It should be noted that if you installed clean from UDT 3.1 on up, you will not be able to use this feature. If you upgraded from an earlier version, you have to update this feature manually.

Please see this to clarify:

https://support.solarwinds.com/SuccessCenter/s/article/Ad-hoc-Reporting-is-missing-in-UDT-3-1-and-later-releases

donrobert5

Adhoc feature can still be used but it is certainly outdated. On the newest version, there is a new view called User Inventory and Device Inventory. You might want to give it a try.

https://oriondemo.solarwinds.com/Orion/Login.aspx?ReturnUrl=%2f

krc85aggie

Ad Hoc may be outdated, but it served our needs perfectly. There is no reason they should not fix the export so last seen shows correctly.

donrobert5

Actually there is.

https://www.solarwinds.com/legal/end-of-life-policy

krc85aggie

Blah Blah Blah

We probably have one of the largest deployments in the country. We are paying like 50k + a year. This could so easily be fixed. Yeah, I get eol products, but support your large customers.

donrobert5

Ok. Then you might want post it on the link below instead.

https://thwack.solarwinds.com/t5/Product-Blog/What-are-we-working-on-for-UDT/bc-p/439793

https://thwack.solarwinds.com/t5/UDT-Documents/What-we-are-working-on-for-UDT-Updated-December-4th-2019/ta-p/531250

itInsultant

Blah Blah Blah. lol

krc85aggie

Someone just show me a easy way to display first seen, last seen and IP and MAC and I be a happy camper.

The bottom line, in the export of ad hoc reporting they grab the wrong table for "last seen" They grab the company gif table instead of the "last seen" table.

PLEASE Fix

itInsultant

Yup, so this needs to pick up steam. cmon guys. Let's vote in.