Mute Alerts on a Node without 'Node Management' Access.

For the people who do not know, in order to give a user the ability to mute alerts, his account needs to have Node management rights.

Doing so, it not only gives the user to mute alerts but also provides him access to make changes to the nodes like 'edit node', 'list resources' and check/uncheck resources, 'unmanage' and a lot more.

I would like to request a feature where 'Mute Nodes' right is separate and not dependent on 'Node management'

This will help me provide mute node rights to users without having to give them other unwanted rights.

Thanks

Mudassir Syed

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Comments

adatole

While this doesn't "fix" your request or the larger issue (more granular user rights) you CAN do this via the Orion SDK. These posts explain it in greater detail:

Mute Alerts in SolarWinds via Powershell

Muting alerts via the Orion API

mudassir

Leon, thanks for providing me this information. I will check and see how I can utilize this in my case.

We have more than 100 mini-sites with very frequent maintenance and giving node management rights to technicians on these sites are not working fine with me.

Mudassir Syed

popem

We utilize SAM in a managed services capacity. Offering our customers the ability to create maintenance windows themselves would be massive for us. Ideally I'd like this permission to be separate and take into account an account's limitation. When a user logs in they can either set a "mute alerts" custom property or mute the alerts through node management without having to have the node management rights that also lets them change options that we really would like them to leave alone.

I've attempted to do this via the Orion SDK, but I can't find a way to apply their Orion user permissions. I end up creating a static API user that is an admin which isn't ideal or secure in my opinion. It also takes a lot of work to maintain this configuration.

popem

Apologies. To add to this, yes this permission is separated out now in the account permissions with the "Allow Account to Unmanage Objects & Mute Alerts" permission. However this only lets them go to each individual node details view and mute the alerts one by one. Muting multiple node alerts still requires node management permissions it seems.

omavel

My vote!

This feature will be very usefull