I would like your support for the following request feature that I hope will help many of the community with FortiGate Firewall.
The following image shows a tunnel that had more than 24 hours in a down state with a service affectation.
In the previous image, as you can see, SolarWinds does not see the tunnel is down, but Checking in the Fortinet we verify that tunnel called PPAL is in state down.
Searching on internet we have found fortinet documentation with some OIDs to monitor the status of the tunnels.
https://community.fortinet.com/t5/FortiGate/Technical-Tip-OIDs-for-monitoring-IPsec-tunnel-status/ta-p/199930
We have tried to add this OID in Universal Device Poller but we do not have the expected result since it does not show only the affected interface and it does not change color or visually it is not observed that there is a problem.
At the moment, this is able to change and display the states text: up for 2 and down for 1; We also create alerts so that we receive a notification.
But visually for the NOC team, it is not easy to know if there is a problem with the tunnels with look at dashboard.
Our request is, if SolarWinds can change the OID used for tunnel monitoring for Fortigate by works natively like it does with Cisco and Palo Alto. We have validated that an Insight is not necessary because we have Cisco device only with SNMP where we do monitor the tunnels and see their status without problem.
The device that appears in the screenshots is a Fortigate 60F but we have tried other models as well.
Thank you all for your attention and I hope you can support this feature request that may be of help to you.
