Hi,
We are a small company with customers in a variety of different markets and of different sizes.
A few customers already have Solarwinds deployments on site and we are looking at creating a Managed Service using EOC as this is something that a lot of customers are interested in.
I've read through the documentation and can't seem to find any information regarding how we would manage multiple customers.
How are other people doing this? At present we have come up with a few options. The first is to set up a static NAT from the Orion server at each site through the customer's firewall. Alternatively we were thinking of using a VPN; this method would involve adding a second NIC to the customer's Orion server and allowing this to join a PPP VPN in our network.
I have searched the forums and can't seem to find any information about this or any mention of how people are running EOC.
Thanks in advance,
Robert Brady