Subscribe to Alerts

1) Under the Node, Group, App, etc. display ALL preconfigured alerts that meet the conditions in advanced alerts to the Node, App, Component, etc.

2) Allow users to subscribe to individual or ALL alerts indefinitely or for a period of time by Node, Group, App, etc. but still allow the master alert to still apply. This ability could be given in the accounts security.

Example: Alert of 100% CPU of x amount of time alert ServerOperationsTeam@mail.com

Allow a user not in the Server Operations Team email group to manually subscribe to the alert. The user could have just released a new app / update to the node and wants to know if issues arises over a period of time or is just highly interested in a particular Node/App/Group.

This is helpful in many ways:

1) Takes administrative tasks off of the Admins.

2) In large environments with multiple teams and environments this would be very helpful.

3) User's may or may not be inveterately bombarded with unnecessary alerts.

OTHER: You could take it a further and allow the user to see all alerts in a "personal settings" page to see all the alerts they have subscribed to.

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Status: None

Comments

ctopaloglu

I like the idea.

familyofcrowes

This would be a huge help, we have server team members constantly asking what alerts afftect what servers.... near impossible to determine in a reasonable amount of time....

tigger2

Agreed and upvoted. I had a similar request to add this to the AlertCentral product. I worked in an environment where we built a custom "user can subscribe to alerts on their own" feature in the alerting/notification product and it was very useful. Very few users actually used it because understanding how to subscribe to alerts got complicated and our interface allowed free text on several fields, but as an admin I would just go into their account and "do it for them". It really kept the core admin alerting separate from the "and I want alerts too!" alert requests we had for many of the non-core IT teams/individuals/management who wanted one off alerting for their applications/databases/servers etc., especially for when there was an issue and many people wanted to watch *just one server or alert* for a long time.

I found a feature that helped was when you built a alert subscription, you could do a "live search" using the filter and see what alerts matched it. Then you could find the alert(s) you were interested in and add a few more conditions to teh filter until only the alerts you wanted to get matched the filter, then you gave the subscription filter a name "server X disk C alerts" and when the alert went to the user (format was not configurable by the user, but it looked VERY different than the standard alerts and it was very user friendly and HTML pretty) it contained the name of the filter that generated the alert so when they emailed the admins back with "I never want to see these again stop sending them to me" (even if they built the filter themselves ) we could track it down easily.

m-milligan

Add me to the list of people who want a feature like this. A lot of my end users only want to get alerts for a node/components/etc on a temporary basis (say, during the busiest enrollment periods or during drop/add week). A user-managed subscription feature would save the admins the hassle of responding to "Oh, I just realized I want to get alerts for X too!" and "Waah, I got paged for X! Why am I still getting alerts for X?"