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Clear deleted interfaces on List Resources

Problem: Have a router in Orion. Say you have a MPLS T1 connection monitored. Then you upgrade it to DS3. Tech takes out T1 card, adds in DS3 card.

If you don't remove the T1 interface in monitoring before you remove it, you're toast.

When you rescan the resources, Orion still shows an interface alarm on old T1 interface... even though it's not there anymore.

"Solution" from support is to delete the device and re-add it. Annoying, as there goes your history.

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Comments

sean.martinez

You do not need to remove the entire device to remove older Interfaces or Volumes that have been removed.

Please go into Settings> Manage Nodes, then expand out the device and you will see all Interfaces and Volumes assigned.

You can then select the Interfaces or Volumes and select Delete to remove them from being monitored.

Don331

Yep, you're right. The zombie interface is visible under settings>manage nodes.

While that's not as clean of a method I'd like (IMHO if you do a List Resources, zombie interfaces should show ... hint hint), I'll take it. Beats deleting and re-adding the device.

Don