Daily Alert Summary Report.

I've been trying to create a report which will include all the alerts that have occurred in the last 24 hours which I can then schedule to be emailed to our support team. I want to do this as a "catch all" to make sure all the alerts that occur get trapped at some point but without my having to create lots of individual alerts.

Is there a simple way I can accomplish this in NCM?

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Accepted answers

bspencer63

Cheeseboard,

I have attached a pdf document that should show you everything from creating the Report to creating the scheduled notifications emailing the report.

Let me know if there is anything I missed or if you need any other assistance.

Butch

Orion_Create_Scheduled_Alert_Report.pdf

All comments

bspencer63

Are you only running NCM? It is easy to complete with NPM, but NCM, not so much.

FormerMember

My bad, it's NPM v 10.

FormerMember

Any ideas anyone? Seems like it should be possible I just can't work out how!

bspencer63

I believe you are on the right track.

I would create a Triggered Alerts - Past 24 Hour Report with the filter Result of Event Type is equal to Alert Triggered and then use the Orion Report Scheduler to email it to all team members you want to receive the report.

FormerMember

Hi Butch,

Thanks for the reply, I appreciate I may be sounding terminally stupid but could you give me some more detail on how to create the Triggered Alert? I presume it's an Advanced Alert but I can't see an option for a "past 24 hour" report etc. Any more pointers you ca give me will be gratefully accepted. : )

bspencer63

Cheeseboard,

I have attached a pdf document that should show you everything from creating the Report to creating the scheduled notifications emailing the report.

Let me know if there is anything I missed or if you need any other assistance.

Butch

Orion_Create_Scheduled_Alert_Report.pdf

FormerMember

Hi Butch,

That's great, even I can follow that! : )

I'll give it a try and let you know how I get on.

Thanks,

Andrew.

FormerMember

Hi Butch,

Success! It works like a charm. Thanks for your help. : )

rockridder

These instructions seem to no longer be valid. I don not have variables such as Event Time, Event Type Icon or Message. Also I do not have a tab to select Time Frame, which makes this report impossible to create. Any suggestions?