Confused on EOC accounts

FormerMember

I know, it must be EOC day!!!!

Can someone explain how the accounts work in EOC?

My EOC server is configured in Windows Pass Through authentication and is working.

I added some Orion servers to EOC, some using my AD account (same as what I log into EOC) and another as a local Orion account and another as Directlink. I noticed today that on one of the servers I am restricted to seeing nly 4 nodes. I looked everywhere as to why and stumbled across 'View Account Limitations' and see that my AD account on the server in question is showing me restricted to 4 nodes but I configured EOC Orion Server Credentials for the server as the other account.

If I log into the Orion server in question using the account I used in Orion Server Credentials I see more than 4 nodes.

I can't log into the Orion in question using my AD account as they are not using Windows PassThrough. I spoke to the administrator and he said that it 'might', as a test, be that he configured an account with my username and restricted that account -  he thinks (wasn't at the office).

So where does the Orion Server Credentials come into play and the account you use to log into the EOC?

I would think that the Orion Server Credentials would take precedence over the user login. The thought being that a user could log into EOC and not have to have an account on the remote Orion server and you could restrict what they see in EOC.

Am I missing something?

derhally

There are really 3 types of accounts.

1. There is the windows account that you use to log into EOC.
2. There is the Orion account that you specify when adding an Orion server to EOC.  Usually this account doesn't have account limitations associated with it.
3. There is the Orion account a user needs to specify for each Orion he has access to.  This would be the Orion account they use to log into the Orion website.

If Account #2 has Orion account limitations that might limit the list of nodes that are retrieved from Orion.

If Account #3 has Orion account limitations, that will limit which nodes this account can see on the web console.

If you go to the Admin settings page there is a link to the Limitations page.  This should show you if you have any account limitations associated with any users.

Each EOC user has to specify an Orion account.  This ensures that the EOC user actually has rights to see the data from a particular Orion server.

I hope this clarifies things for you.