Like all new products, EOC seems to have great potential, and I am sure SW is working on improving EOC... Can you enlighten us on the future plans for EOC?
We're working on a release that will provide a new and improved mapping tool. We've also got some other minor enhancements.
More importantly, what are the top 3 items on your wish list?
Still a novice user of EOC but off the top of my head...
1) Tighter use of page space. Currently the resources look loose and could be tighten up to allow more on the page.
2) The ability to roll up node or interface lables from remote Orions. For example, on my Orions I have calculations for bandwitdh utilization for outbound circuits. This is updated every 2 minutes via a SQL stored procedure and the Nodes custom properties is updated. This data is then displayed on the main summary page map. It would be nice to be able to roll this data up to the EOC view.
3) Ability to edit the resources and views to "customize" the same way as we can in Orion.
Is that enough?
Ability to have Alerts sent from EOC instead of individual Orion deployments. This could just be a selected option, but for us I have to create alerts for each Orion farm.
Yes, we're going to try to improve this.
I hadn't heard about that use case before. Interesting.
Which ones are most important?
Yep. I've heard that a number of times. Not sure when, but we'll have to get there.
Another "tweak" I did, and this also applies to Orion, but ties into the label issue is that not only do I show the current bandwidth utilization % I also color code it via labels.
In the Interface custom properties I have 3 CP's; Normal, Warning and High. The stored procedure will calculate the bandwidth utilization and if it is less than 70% puts the value into the Interface.Normal field for that interface. If it is above 90% then it puts it into Interface.High's CP - all other goes into the Interface.Warning CP'. It also clears out the previous values so they don't show.
I then placed 3 overlapping lables on the map, ${Normal} which is blue, ${Warning} which is Orange and larger text, ${High} which is red and largest text.
When the stored procedure runs it puts the bandwidth into one of these fields which show up on the map and visually clues in personnel to the current bandwidth status.
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Imprtance of the 3?
1) Labels - ability to pull in data from any monitored Orion and put on a map2) Ability to manipulate the views. I have modified the standard 03-DownNodes.Resource to show additional data:
"Last Change" - When did the device last change"Duration" - Calculated how long it has been down (days, hours, minutes)"Users" - CP for who uses the device"Notes" - CP data put in by our HelpDesk for the current status of action or trouble ticket
This would be GREAT to put into the EOC view combined from all Orions (which could be accomplished by modifying the resources SQL query).
Thanks for your interest in this....
