We currently use the Dameware Mini Remote control utility to support our end users on the network (or at least VPN). We'd like to be able to use the Remote Support feature to do internet sessions but can't figure out how to do so.
Does the remote support client need installed on a server or can you do internet sessions from a standalone client ? We don't have a server install at all currently for this as it is just 2 techs currently that use it.
I have a license for Remote Support but the internet option is greyed out. We are currently using version 11.
I don't have current maintenance and haven't looked into the renewal since we are entertaining other products as well currently. I've attached a screenshot of what I am currently seeing in the miniRC screen if that helps.
