Can not see reports or clear events on 1 of 2 Orion NPM

I can not see the reports or clear events on one of the two Orion NPM's I have registered to EOC.

I verified that I had admin rights on the Orion NPM and also I have admin rights on the EOC.

I also made sure to check that I had rights to clear events and also see reports.

They account created on the two Orions look identical so I am not sure why I can do tasks on one but not the other

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Andy,

Have you opened a Support ticket? We'll be able to give you a better answer that way.

How do I open a support ticket? I havn't done it before..

Just submit this form...

Andy,

If you are still pre-Sales, then send me a private message, and I'll get a Sales Engineer to help.