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Network Atlas

Anyone know where I can get some help with Network Atlas? It's telling me I have a map open since November of last year. Not sure how to clear this out.

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lukee_cz

Hi Scott, take a look into database and look for table dbo.MapStudioFiles. Edit this table and find there value in column "LockUser" for you map (filename "you map".OrionMap). There can stuck some user from some previous crash or so, hard to say. Delete that user and write there "NULL". After that map should be editable again.

svanarts

Thanks, that is helpful. Now. Treat me like an idiot. How do I do that?

lukee_cz

In that case please open support ticket and tell them also information I wrote. Cause it's better to ask support than break something if you are not sure how to do what I wrote