Anyone ever have any issues with the "polling method" disappearing from their "manage entities" view. I am unable to get it to re-appear and it's making the "manage entities" useless. I'm on 2025.2.1
Yes, running the query will reset the selected properties to what I have in my picture. Including "the blank line" that is polling method (or ObjectSubType in the database)
Hi
The issue here seems to be that "Polling Method" don't have a proper name when you select the properties to show:
As you can see on the right hand side, there is a blank line where Polling Method should be.
If you remove that blank line, it's not to be found anymore in the list.
A workaround to get it back is to update the database directly.
CREATE A BACKUP OF THE DATABASE BEFORE YOU RUN BELOW QUERIES AND MIND YOU DO THIS AT YOUR OWN RISK.
Below script will reset the settings of a particular accounts manage entities page settings. Change the account id in below script to the account you want to change.
UPDATE [WebUserSettings] SET SettingValue='{"actualPage":1,"filterByValues":{"Status":[],"Orion.Nodes|Vendor":[],"Orion.Nodes|MachineType":[],"Orion.Nodes|ObjectSubType":[],"Orion.Nodes|Engine.ServerName":[]},"filtersState":{"Orion.Nodes|ObjectSubType":{"isOpen":false}},"pageSize":50,"sortDirection":"asc","sortProp":"Caption","sortPropType":"Node"}' WHERE settingname='WebNodeManagement_UserSettings' AND accountid='admin' -- change to your accountid
Thanks, but what if I don't have the blank line? Will running the query still work?
Thank you very much, I will give it a shot.
I was able to fix the issue, thank you again for this. It will help me greatly as the issue has been so annoying.
