Update tool in the GUI was stuck at 1 % for weeks HCO was still working-ish could not find any relevent KB that worked
I opened a ticket and after about week and a some of uploads i was sent this link that did work
sharing this solution so others wont feel my pain and frustration
support.solarwinds.com/.../Orion-Additional-poller-APE-failed-Centralized-upgrade-in-progress
