Security Event Manager

muhammad.osama

I'm stuck here trying to connect to my SEM Web API from my SolarWinds Observability console SEM settings

virtual network is same because my SolarWinds platform IP : 192.168.2.95

SEM module IP : 192.168.2.126

Kindly help and suggest ways to troubleshoot I've already tried options.

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Accepted answers

muhammad.osama

I have installed the certificate on the server running SolarWinds Observability Self Hosted but still the test connection is not establishing same error of test fail arises upon test connection.

All comments

TerryHarding

"If HTTPS is used, valid certificates are required. If self-signed certificates are used, you must install the necessary SEM certificates on the server running SolarWinds Observability Self-Hosted before you establish the connection."

muhammad.osama

I have installed the certificate on the server running SolarWinds Observability Self Hosted but still the test connection is not establishing same error of test fail arises upon test connection.

TerryHarding

Can you connect to the SME console from the Polling Engine using a browser or do you get an error then as well?

muhammad.osama

yes, i can connect to the SEM console from the browser even in the browser of the server where my SolarWinds Observability is being deployed, but in the Security Event manager settings when i try to connect the for log forwarding test connection is failed. Note i have not assigned a static IP to my SEM VM its running on DHCP whenever my SEM VM is powered off, its IP is changed as its on DHCP, but note upon IP change I exported fresh certificate and added it in the trusted root certification on the SolarWinds Observability Self Hosted after that still test failed

muhammad.osama

Now i have given it a static IP of 192.168.2.93, but still test is failed