Pagerduty and Solarwinds

Hi,

I am doing a POC for PagerDuty integration with SolarWinds. I have some queries on that-

1> Is it good to use Global orchestration integration or Service level integration?

2> I am doing the POC with Email integration only, does this limits the PagerDuty capabilities to process?

3> How do I pull Subject, body data from my alert email to PagerDuty SMS alert body for meaningful alert?

4> How to do auto incident resolve once received the "UP" alert email from SolarWinds?

Kindly help with your inputs who have already used PagerDuty with SolarWinds in their environment.

Thanks!

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@Walshy could this get moved into the "General" forum please ?

Hi @arijitnaha

The following guide covers most of your queries https://www.pagerduty.com/docs/guides/solarwinds-integration-guide/

It also goes over the different orchestration types.

Is there a reason for using email only integration when SW has native integration available?

Thank you!