Hello,
The company I am with recently switched from SW Orion to SW Observability SaaS. SW Orion was setup before my time and pretty much anyone's time that is in IT currently. There are some crucial alerts though that we need to either migrate over if possible or rebuilt in SW Observability SaaS. I looked at SW Platform Connect option, but I am not sure how that would work if we eventually stopped using Orion completely. A few points of concern are:
1. I don't see a reset condition option when creating alerts via the alert wizard.
2. When trying to use specific volume child entities (like C or D drives) from Server Disks in the alerts I can't filter out the physical/virtual memory that is not critical and trigger alerts too much. Can't find them in explorer either to make them into a group either.
3. It seems like sometimes alerts get cleared and sometimes they don't and the clear alert notification via emails is also a hit and miss.
4. The timing is a bit confusing like when to trigger the alert, when to clear it, how long does it have to be down to trigger and/or back up to reset.
5. Sometimes the notifications can be a bit weird and flooded with gibberish, are only using email notifications to our outlook accounts, is there a better way to do this?
6. If there is a way to migrate our alerts/reports/notifications from our own SW Orion to our new SW Observability SaaS instance?
7. Last thing is reports, we have a weekly alert setup right now to get all of our server disk volumes percentage used via email, I don't see an option for this or even setting up reports similar.
The documentation helps a bit but some of these concerns I have I don't see in the documentation, or it says it, but I can't seem to find it in the actual console.
Thanks for any help.
