Hello All
Is possible to restrict users to only mute alerts on SolarWinds for All devices, without giving them access to Node Management direclty.
I would like the user to be able schedule maintenance windows only for all devices.
Hello @surnaihai899 - There is no need to provide Allow Node Management rights for users to unmanage a device or mute alerts on that device. Set Allow Account to Unmanage Objects & Mute Alerts to Yes.
Allow Node Management Rights : No
Allow Account to Unmanage Objects & Mute Alerts : Yes
Hope this helps, for complete details on rights check the below link:
https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-user-account-access-settings-sw2264.htm
Hope this helps.
This is good. Is it possible to allow them to update a specific custom property for the device , without allowing them full Node Management access?
Like i want them to set the MW and then add a ticket number in a custom property.
Hello @surnaihai899 ,
I don't believe that is possible without node management, however if this operation was run via API/Scripting with a frontend to limit access to the script itself, that could be done.
Nope it will not for custom properties, the access that I am talking about will only allow them to unmanage and mute the device/interface without having Node management rights (I know this for sure because i have a similar setup in my environment where i have provided unmanage and mute access to operations teams), if you want to make changes or update custom properties that user will need full node management rights.
I am exploring this. But for now i have setup @vinay.by 's system
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Answer: Yes, It is possible to restrict users to only mute alerts or schedule maintenance windows for devices via custom account permissions within SolarWinds, specifically leveraging the Manage Alerts and Scheduled Maintenance privileges. This allows users to mute alerts and set maintenance windows without direct access to Node Management.
Go to Settings → All Settings → User Accounts → Manage Accounts.
Select the account or group you want to restrict.
Edit the account, and under the Alerting Permissions section, configure as follows:
Confirm users can schedule maintenance windows:
With the permissions above, users can schedule maintenance via:
Manage Nodes → Schedule Maintenance Mode (limited to scheduling maintenance only)
Alerts & Activity → Scheduled Maintenance\
Note that users will not have access to edit device properties or polling settings; they’ll only manage maintenance windows.
To verify your configuration:
Log in using the restricted user's account.
Navigate to Alerts & Activity → Scheduled Maintenance.
Confirm that the user can Schedule New Maintenance windows but cannot edit node settings.
NOTE:
Consider creating a dedicated SolarWinds user group (e.g., "Maintenance Window Admins") with these limited rights, and then assign users into that group for simplified administration.
Clearly document these permissions internally for audit and compliance purposes.
