Alert action to do a HTTP API POST to out ticketing system

eroche

Hi All

In order to do HTTP API POST as an alert action do I have to have a username and password or Token? I keep getting a "Failed to execute HTTP request" error. Does anyone for some insight on this?

Thanks

Ed

Thomas.Dubick

Hey Ed,

Unfortunately there isn't enough information in this post to say definitively, but you typically need a token for authentication. If you go to C:\ProgramData\SolarWinds\Logs\Orion\ActionsExecutionAlert.log, you can see the full output of the API failure.

If you think the issue is more on the SW side than it for whatever you're posting to, I sometimes will create API requests in something like Postman, make sure I have the output correct and succeeding, then move it into SolarWinds.

Good luck!