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Being a SME and helping users!

SolarWindNoob

What are the most common questions you get asked and how do you answer them?

This is a great post to keep going!

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Comments

mesverrum

Q: Why does it say the node is down when I can RDP into it
A: Because we can't ping the IP shown here, is this still the IP of the device? Have there been any firewall changes that would stop me from pinging it?

bourlis

Q. Why didn't we get an alert for the node that went down.

A. Because you didn't populate the custom properties required for alerting and that are posted on our SharePoint site.

Quick Links

PALO-ALG - Logging
PALO-ALG - Logging.xmlPalo Alto Networks ALG Security Technical Implementation Guide :: Version 2, Release: 3 Benchmark Date: 27 Oct 2022
Alert HTML Content
Alert Cleared.htmlHello, I would like to share the HTML template details we have prepared so that Solarwinds alarms can become more meaningful. It can list alarm object details and connected device details separately in HTML template. Except for object and device details, you can easily add custom property information…
Cisco ASR Devices
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Basic SWQL Syntax
SWQL is built on the framework of SQL and as such supports most of the standard clauses as part of a query. A very simple example query is: SELECT Caption, IPAddress, Vendor, ResponseTime FROM Orion.Nodes Dissecting this query is relatively straightforward: show some fields (Caption, IP address, Vendor, and Response Time)…