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We have 1000 Nodes managed in NCM, but recently they disappeared from the Configuration Management page. We are currently unable to compare, manually download configs, etc. Any insight?

kbmiller31

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Accepted answers

chad.every

There is a bug in NCM 2025.1 that surfaces if you have resized any columns in the table view. Doing so breaks the display. It can be fixed by removing all of the custom NCM column user settings in the database. There is a SQL query that can be run the in the Database Manager to resolve this. Official fix coming in 2025.1.1 slated for the first half of April 2025.

support.solarwinds.com/.../Configuration-Management-Page-Not-Displaying-NCM-Managed-Nodes-After-Upgrade-to-2025-1

All comments

webozema

We are experiencing the same issue after upgrading to 2025.1. We have 1800 device configs, give or take a few, being managed by NCM.

bourlis

Have to checked the DB to see if its just a Console issue or a bigger NCM issue?

If not maybe run a simple SWQL check like this for a validation/troubleshooting test.

select DISTINCT top 100

n.caption as [Orion Caption]
,n.nodeid as [Orion Node ID]
,n.NodeProperties.CoreNodeID as [NCM Orion NodeID]
,n.NodeProperties.LastInventory as [Last Hardware Inventory]
,n.NodeProperties.ConfigArchive.DownloadTime as [Last Config Capture]

from orion.Nodes as n

--simply replace Cisco with vendor in your environment.--
where vendor = 'Cisco'

chad.every

bobmarley

I would suggest reading the NCM release notes as well. There are 2 bugs. We cancelled our upgrade because we need to backup the cisco configurations to a network share.

SolarWinds Platform release notes aggregator

Known issues

Unable to save files to a network share

After an upgrade to NCM or SolarWinds Observability Self-Hosted Advanced 2025.1, files cannot be saved to a network share.

Resolution or workaround: Currently none. SolarWinds is investigating a workaround. For additional information, see this support article.

Issue with customized table views in NCM

In some NCM table views (such as Config Management, Compliance Policy Reports, or Jobs List), users can customize the table by adding, removing, or rearranging columns. After an upgrade to NCM or SolarWinds Observability Self-Hosted Advanced 2025.1, a customized table view no longer functions after the page is refreshed.

Kemal_Kalajdzisalihovic

This works, just went with it on live production

https://support.solarwinds.com/SuccessCenter/s/article/Configuration-Management-Page-Not-Displaying-NCM-Managed-Nodes-After-Upgrade-to-2025-1?language=en_US

after running this query on OrionDB, nodes showed up in browser in refresh.