Good morning and Happy Monday! I hope this Monday did not sneak up on you and ruined your weekend like it did me. I thought by now I would learn that Monday comes faster after a good weekend. Ha!
Does the Service Account that is used for “Binary Config Storage Settings” that is used to access the network share on the remote server must also have permissions within SolarWinds?
I got a bazar issue. I am sending our Binary Configs for our switches using NCM to a share on a remote server. I am unable to use a service account that has permissions to the network share on the remote server. I can validate my AD account, but not the service account. I am using the //server-name/share format. Not going to a local drive or mapped drive.
The service account has full control permissions to the share. I even granted it ownership. I can map the network share on the SolarWinds server using the service account. I can create and delete files. I can access the share from the SolarWinds server using the SQL backup program we use which copies and delete the SQL backups.
I did a packet capture on the remote server and I do not see SMB traffic/attempts from the SolarWinds server when validating using the service account. I do see SMB traffic when I validate using my AD account. This made the think the service account has to have some permissions to SolarWinds.
What are your thoughts? I remember it working until I ran some updates about a year ago so I swapped to using my AD account just to keep us moving. Maybe it was moving from 2023 to 2024 versions, but lots have happened since then and I am at that age where memories have to die to make room for more. We are running 2024.4.1.
I double checked the instructions for:
documentation.solarwinds.com/.../ncm-configuration-binary-config-setup.htm
