event id 1000 SWJobEngineWorker2x64

maxcoder88

Hi,

I've come across a re-occuring error in the event logs of my Windows 2019 Exchange server. The error event is shown below.

Log Name: Application
Source: Application Error
Logged: 01/11/2025 7:41:40
Event ID: 1000
Level: Error
User:
Computer: exch.consoto.DOMAIN

Faulting application name: SWJobEngineWorker2x64.exe, version: 2024.4.1.3072, time stamp: 0xb0c201f7
Faulting module name: KERNELBASE.dll, version: 10.0.20348.3089, time stamp: 0x2841fd35
Exception code: 0xe0434352
Fault offset: 0x000000000003f47c
Faulting process id: 0x5820
Faulting application start time: 0x01db73b394509f20
Faulting application path: C:\Program Files (x86)\SolarWinds\Agent\Plugins\JobEngine\SWJobEngineWorker2x64.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 4ae0e3d9-e1e7-48d2-8aab-374af216e9f4
Faulting package full name:
Faulting package-relative application ID:

Has anyone come across this issue before? and if so can you advise what was done to correct it?

weston.hood

Thats your solarwinds agent that is performing polling against your exchange server. You could open a technical support case with solarwinds to find out why (assuming its repeatedly happening). If it was just a one off event, its probably just a failed poll job, thats what the Job Engine workers do, they poll the components of the templates.