When we update our Orion software about half the Windows Agents update just fine and sometimes half are stuck at Agent Is Updating.
Windows Agent
I have this set to manual update so we can control the Agent updates.
I go to Agent > select a node > hit Update
Agent updates and will seem to be 'stuck' and Updating Agent
I can go to More Actions > View Installed Agent Plug-ins and it will show the plugins are all up to date
The Netpath plugin says Update pending
How I fix this.
I will go to the node and change polling method from Agent to WMI
Let the node sit for a few minutes
Change the polling method from WMI to Agent and go back to manage agents page.
The node will be done updating or now it will say Agent Plug in needs update and the plug in is NetPath.
I will pick update now and BOOM done.
I am just curious if anyone knows why this happens? Thanks! -Dave
