Issues with PagerDuty Integration for Volume Alerting

kennyj

Good evening,

I'm struggling to integrate with PagerDuty for alerting on volume usage. I have attempted to use the example (Alert me via PagerDuty when the free space of a volume is less than 5%) provided by PagerDuty, however when alerting on volumes, I see a 400 error come back from the PD API Endpoint. The routing key is sent blank, and I do not believe the dedupe key is correct (not sure how that should be formatted at all.

I've been really messing with this quite a bit (I have not found any good examples online). I know this is hot garbage as-is, but does anyone have working code they can suggest?

{
  "payload": {
    "summary": "Free Space is CRITICAL on volume ${N=SwisEntity;M=Node.SysName}",
    "source": "${FullName} Free Space",
    "severity": "critical",
    "component": "${N=SwisEntity;M=DeviceId}",
    "custom_details": {
      "Volume": "${FullName}",
      "Total Size": "${VolumeSize}",
      "Free Space": "${VolumeSpaceAvailable}",
      "Percent Used": ${VolumePercentUsed}"
    }
  },
  "routing_key": "${SQL: SELECT Volume.PDIntegrationKey FROM Nodes WHERE VolumeID='${VolumeID}'}",
  "dedup_key": "${FullName}_${N=SwisEntity;M=VolumePercentAvailable}_memory",
  "event_action": "trigger",
  "client": "SolarWinds Orion",
  "client_url": "${N=SwisEntity;M=DetailsUrl}"
}

kennyj

I fixed this by using ${N=SwisEntity;M=DeviceId} instead as it does not include the "\" character. This was the cause of the failed trigger.