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Network Latency and data loss widget is not working

Network Latency and data loss widget is not working when trying to get data for less than 12 hours. This issue is occurring with those nodes which are on specific additional polling engine if nodes move to other additional polling engine widget is working fine.

Can any one faced this type of issue or anyone knows about it.

Solarwinds is running on a latest version released recently (2024.4)

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Comments

swf.nfs

Started this issue after upgrading on 2024.4

chad.every

First I've heard of this. I'd create a support case to investigate further. Others can chime in if they have seen the same issue.

bmrad

If you open a support case, please post the case number back here.

swf.nfs

Thanks everyone this issue has been resolved by KB Article.

Repair a failing Job Engine and Collector Components-

https://solarwindscore.my.site.com/SuccessCenter/s/article/Repair-a-failing-Job-Engine-Collector-and-Information-service-in-Orion-Platform?language=en_US

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