Hardware Sensor Status Alert Created but Alert not triggering

rehman

I have created alert for getting hardware sensor status but it's not triggering any alert when one of the server's power supply was unplugged. 
When tried to test from Action Manager the test was successful.

Test Mail:

Before Unplugging:


After Unplugging one of the power supply not visible still alert not triggered.



Trigger Conditions for event:

shuth

That looks more like an issue with the device not reporting the Power Supply is down. The hardware sensor brings back what the device reports so you SHOULD see the second power supply as Critical, which would trigger the alert.  The alert is not triggering because, for whatever reason, SolarWinds doesn't see that power supply when it is unplugged.

If you're polling with SNMP, I'd probably run an SNMP walk against the server before and after unplugging the PSU and then comparing what comes back.

I don't have any of those servers to test with so can't help much further than that.