Alert based on custom poller "GET TABLE" values

Hi - I'm trying to set up device status alerts for printers based on the printer alert description MIB.

MIB Value Type = Raw Value, and SNMP Get Type = GET TABLE (to get all the row ID values).

The problem is, I can't seem to fetch all values from UDP to the alert trigger condition. Alert only works for specific Row ID, for example: 1.3.6.1.2.1.43.18.1.1.8.1.1 or 1.3.6.1.2.1.43.18.1.1.8.1.432 (I have to change Get Type to "GET")

What I'd like to see is an email alert whenever the outcome value matches keywords like "Cartridge low" or "paper jam" etc. from different Row IDs; 1.1, 1.2, 1.X using only the main OID 1.3.6.1.2.1.43.18.1.1.8 (prtAlertDescription)

Would be great if I can get some help to get this right - thank you!

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Accepted answers

shuth

I just ran a quick test against a tabular poller in my lab and looks like it should work.
Make sure you are selecting "I want to alert on: Custom Table Poller Current Status". I find it useful to split out the scope vs the trigger as well.

I also find it useful to add ${N=SwisEntity;M=Status} to the Trigger Action Message so you can see the value on the alert page.

From my alert page:

All comments

sunvad

Additional info:

Format = Text (on the UDP).

Trigger Condition: I've tried both I want to alert on "Custom Node Poller" and "Custom Poller Table Current Status" - still no luck.

@KMSigma.SWI Seeking your help on this please. :-)

shuth

From my alert page:

sunvad

Thank you Shuth. I've tried this prior to creating a post here, it wouldn't work for some reason, but it did couple of days after. Not sure what I missed. I've configured an alert using SWQL - it basically does the same.