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Best way to document alerts configurations (including log rules).

Has anyone created a format for documenting their configured alerts/log rules in a nice way to read the flow (log rule -> alert or query -> alert or polling -> alert), easily see how it is configured and potentially filter based on conditions (i.e vendor, alert/rule names etc)?

Something we have always found difficult is to keep these documented in a manner that is easy to use and update.

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adam.beedell

A colleague of mine has created a Alert -> Excel process and it's been hard work. I think that sort of document tends to become unreadable fairly fast and I'm not sold on that sort of thing as a solution really, as it's another thing to desync over time. It does have some benefits of being "Ctrl+f5-able" and not requiring permissions though.

I think there is something to be done in this space, I've pitched a coverage thing I might have a chance to make later in the year.

I'd be really curious (and probably the UX/PM guys would be too) about the source of the ask - What exactly the problem is and what sort of solution for it you're seeking?

stuartd

I don't know about the Op's reasons, but my organisation love to have everything documented and/or put into a process.

So being able to export ones alerts into a readable flow charty type of document is a real boon. Secondly, when bidding for new business, having a clear "this is what we can offer when monitoring your kit" style of document is also good thing.

Just yesterday I was chatting with our senior Network TA about what "standard" alerts we do (or can do node dependent).

Plus, down the years I've been active on THWACK then I have seen any number of folks asking how can we do this.

Best I can offer from here is I created a simple report which I then export to Excel and add in any missing sections by hand.

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